Why are they called replacement windows?

October 15, 2019 Blog, Economics, Sustainability, Technology, Window Replacement Comments (1) 241

Because you have to keep replacing them. I have been lecturing and blogging about replacement windows for twenty years. Here’s a good one from 2005. Here in San Antonio my window lectures go back five years, even though I’ve only lived and worked here for 3 1/2. Yet still, we are plagued with well-meaning homeowners and developers who think replacement windows are a key upgrade.

And then there are the aesthetic issues….

As I explained in 2005, the issue is one of viral marketing, the kind that makes you get out of bed, stretch your arms and replace your windows because you just KNOW it is right. Oh, but I am saving energy, you say!

Not if you install it like this.

A historic window made of old-growth, non-warping dense-grained wood can be restored and made energy efficient. And up to a fourth of replacement windows are improperly installed (see above) so that the main source of air infiltration – THE FRAME – is still leaking like a sieve. In fact, a new tighty whitey plastic window may well force MORE air through the frame.

You can fix an old window. You can only replace a replacement window.

Now, when I first began public speaking about window replacement mythology, I was in the North and now I am in the South. And the issue is pretty much the same – you save energy – whether heating or cooling – by limiting air infiltration and installing insulation. The problem is, the myth of the replacement window so colors our perception that we can’t see things right in front of us.

Ten years ago.

The power of the myth is so strong that the writers of this magazine failed to interpret the cover photo correctly. This is a heat audit, where red and orange illustrate air infiltration and heat loss. Blue is where there is less air infiltration and heat loss. So the obvious conclusion is that this house needs to insulate its roof, because it is raging red. But that’s not what they saw – they saw blue windows and celebrated their replacement. (You can see classic frame infiltration in the center second-story window.)

Steel casements are a challenge, but interior glazing adhered by magnets helps a lot.

Today we drafted a statement for tomorrow’s Historic and Design Review Commission that covered FIVE different buildings trying to get replacement windows. A couple had a little rot on the bottom rail or sill, but most were in fine shape. They. Could. Be. Fixed. That is the bottom line.

We lose sight of this basic truth by focusing on replacement window materials – should they be wood? Plastic (vinyl)? Aluminum clad?

At some level I don’t care. Once you have landfilled the historic windows it becomes academic. The whole point of heritage conservation is reusing things that are valuable.

HELLO LANDFILL! I am old-growth wood!

It is hard to keep the simple fact of “Fix it. don’t ditch it” in a mind poisoned by a generation of relentless advertising.

They are called replacement windows because you have to keep replacing them. That is the business model.

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Demolition Daze

July 24, 2019 Sustainability, Texas Comments (2) 525

Suuummmerr-tiiime and the demolition is easy….

It’s July in San Antonio, which means it is probably hot and it is definitely time to demolish landmark buildings. In addition to the unexpected demolition of the G.J. Sutton Building which began last week without an alibi, this week we are also witnessing the needless removal of two homes on Evergreen near Tobin Hill that are going to be replaced by nine units. (Nine? You have two buildings PLUS a vacant lot and you can’t manage nine units by rehabbing? What development school did you go to?)

Not to mention the Medal of Honor recipient who grew up there.

To add a heaping schlag of cruelty to this demolition sachertorte, they have little kids cheering the demolition of the 1915 Beacon Hill School. Sad. The School District promised to rehab the building three decades ago, let it rot that whole time, and then manipulated schoolchildren and their parents into calling for its demolition by putting up an unnecessary fence and pretending the building was a hazard to the nearby playground.

Teaching moment. Curious how it isn’t a hazard for the kids to be there during demolition.

In another era, that would be called lying. Anyway, there were the kids in cute little hardhats, egging on the claws and dumptrucks and firehoses.

Who is responsible? The Sutton Building was a State decision that excluded the City. Evergreen and Beacon Hill were City Council decisions, and Almaguer was a Historic and Design Review decision. Meanwhile, check out this heat map showing demolitions near the Tobin Hill and Monte Vista historic districts.

This is why people want to live in historic districts.
Image courtesy City of San Antonio Office of Historic Preservation.

So, come to San Antonio in the summer! Where else can you get so many different and delightful demolitions going on at the same time? The sun might feel hot but we got lots of fire hoses running round the clock!

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Bad Excuses

July 19, 2019 Economics, Sustainability, Texas Comments (7) 663

I was quoted in the news several times this week, thanks to the sudden demolition of the 1912 G.J. Sutton Building on the East Side, as well as the unanimous vote to demolish the 1958 Almaguer Dance Studio at Woodlawn Lake. Both cases were exercises in Bad Excuses.

G.J. Sutton Building, constructed 1912 as home of San Antonio Machine & Supply Co.

The Sutton Building demolition began suddenly and without warning. In fact, when a community member emailed us Tuesday afternoon saying it was being demolished, we prepared to forward a news article from the weekend that indicated it would be rehabilitated. But, by then, several news reporters had discovered that the opposite was true.

Sutton Building yesterday.

The building is owned by the State of Texas, specifically the Texas Facilities Commission. After rejecting several bids from developers who would have saved the solid brick structure, they decided to proceed with remediation and demolition. The state does not even have to get local demolition permits, so there was no warning. Not even the local officials elected to represent the interests of the East Side knew. There were, however, Bad Excuses.

The worst of the Bad Excuses was the kind of bureaucratic insanity that makes people want to get rid of government. Remember I said there were bids from developers who would have saved the property? Well, the Texas Facilities Commission can’t do residential, and the three bids (18 months ago) included developing residential uses.

That’s nuts. Transfer the property to another agency. Sell it to the city. Sell it to the developer without a plan. Change whatever regulation caused that. This building served as an industrial site before G.J. Sutton, the first black Texas legislator from San Antonio, championed its transformation into a state office building. Why can’t its next reuse include residential?

The 107-year old brickwork looks fine. The 10-year old windows? Not so much.

The Bad Excuses continued with the familiar environmental shibboleths of lead paint and asbestos and even mercury switches to make it a perfect trifecta. I wrote about these bad excuses nine years ago here. Simply put, the more you demolish, the more you have to remediate.

Not only that, but the state is paying millions to do the abatement and demolition rather than putting those expenses on the final buyer, an expensive decision County Commissioner Tommy Calvert questioned in an article Tuesday.

And then there is everyone’s favorite Bad Excuse: It’s too expensive. Huh? The private developers (more than one!) who bid on the site could have taken advantage of state and federal tax incentives totaling 45% of rehab costs. This Bad Excuse is usually accompanied by numbers that show how expensive it would be to rehabilitate. To be safe, you should always go with $300 a square foot. That’s what you tell the engineers when you hire them.

Heck, you don’t even need to get an official report. It is 2019 after all, so evidence is hardly necessary – just make the claim. That’s what happened with the 1958 Almaguer Dance Studio, which the Historic and Design Review Commission voted to demolish on Wednesday. We met with the Parks Department about their demolition plan months ago and they showed pictures of cracks and leaks.

Run for your life!

Well, you can do that with any building. It is a Bad Excuse. We told them at the time we have seen many worse buildings brought back. We wanted to see actual evidence, but none was forthcoming. It obviously was a safe and sound building hosting dozens of classes where people dance about.

The decision ultimately turned on the desire for upgraded dance studios with sprung floors and a new community center. That was translated into “unreasonable economic hardship” during the hearing, which is another Bad Excuse. There is actually a standard for this – “reasonable rate of return” which doesn’t really apply to public entities.

So, this week, the tale of two governments who tore down landmarks while serving up nearly the full portfolio of Bad Excuses. Retain for future reference.

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Pillars of Value

March 27, 2019 Blog, Economics, Historic Districts, Sustainability, Texas Comments (0) 338

Why saving buildings makes more dollars and sense

1310 W. Commerce, built c. 1899 for Toby Barnes

Here is a very intact Victorian home in San Antonio of the typical Queen Anne type: L-shaped plan with front facing gable, decorative balusters, posts and porch trim. It even has decorative brackets with drop pendants that survive on the corner.

1306 W. Commerce, built c. 1909 for Charles Willard

Next door we have this house. It is boarded up and a temporary fence was added three weeks ago, but this Queen Anne retains a lot of integrity, from every one of its four Doric order porch columns to original wood siding and decorative shingles in the protruding gables. The house volume is unchanged since 1912.

1302 W. Commerce, built c. 1899 for Henry Gill

Next door, also behind the fence, this Folk Victorian gem has a double-munched standing seam metal roof, original siding and original shingles in the gables. It is also boarded up, so we don’t know how many original doors and windows survive, but in my experience, there will be several if not all.

SOOOOOO……. the owner proposed to demolish these three.

I have seen buildings in WAY worse shape get saved.

In fact, one that was on the demolition list when I started at the San Antonio Conservation Society three years ago recently came up in our house hunting.

Needs to be demolished 2016. Today it is yours for $300k here.

The owner of the three Commerce houses has a business a block away where he rents, so he bought these “just in case.”

Perfect! Move your offices in there and ditch the landlord!

Um, so then the owner’s representative said they tried renting them but they were having too much trouble. But then the druggies and thugs started hanging out and breaking in, so they need to be demolished.

Because when you demolish buildings, those problems go away?

Um, no.

Then the owner’s rep said he wants to build and apartment building here but has no plans and no timeline.

“There is plenty of room to put in his office AND add an apartment building,” I said. This is not an EITHER/OR.

And then there is money. You rehab these as houses, you can get the city tax incentives. You rehab them as National Register landmarks (that still needs to be done) and you can get a 20% investment tax credit. And a 25% state tax credit. They would totally qualify based on their history, architecture and condition. 45% of your rehab costs paid for.

Since the fence went up three weeks ago the squatters and scrabblers have stayed away. We can only hope the owner listens to reason. Or money. Or the neighbors. Or takes a look at Zillow and sees what has happened to other buildings that someone once thought should be demolished.

Because they couldn’t think of anything else.

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Backwards Planning

January 5, 2019 Blog, Economics, Sustainability, Vision and Style Comments (0) 328

Ignoring the law and asking forgiveness? yikes.

Recently in San Francisco a house flipper illegally demolished a significant 1936 home by the famous Richard Neutra.  Here is some coverage.

Perhaps he expected to be treated like the last lawbreaker, who had demolished a Willis Polk house in the same city and was fined a record $400,000.  In that case the flipper paid the fine and quickly made 7 or 8 million on the flip.  Price of doing business.

Except our Neutra Exterminator didn’t get a fine – he was told he had to rebuild the house in the same materials just as it was, and then put up a plaque explaining the history of the building and making sure everyone understands that they are looking at a replica. 

I’m sure we can find a “property rights” type who would cry for this poor flipper,. but not me.   The value of this harsh but entirely equitable judgement is that it discourages the unfortunate tendency of some to “ask forgiveness” rather than ask permission.  This approach undercuts the law and rewards lawbreakers. Making someone FIX their lawbreaking actually discourages further lawbreaking.

This building in Chicago was illegally built to four stories about 20 years ago. The City forced the owner to remove the extra two stories. That is how it is supposed to work.

(By the way, you can always tell a flipper because they SAY that they are going to live in the house with their family.  Dead giveaway.)

I also TOTALLY live with my family in my other houses on the Continent.

We have some of this “backwards planning” here in San Antonio.  First, we have a structural problem in Planning.  Public hearings on planning issues are only held AFTER the applicant has dealt with the city planners and there is a big sign that clearly states that there can be no changes at that point.  So public input is rendered worthless.

Oops! Sorry, I was just trying to salvage it.

We have the “ask forgiveness” problem in epidemic proportions.  Applicants come before a citizen board with limited experience, plead that they have already invested in their non-permitted scheme, and the board feels sorry for them and grants the permit retroactively.  Awful precedent, and everyone is taking it up. It happens at Board of Adjustment all the time – “I didn’t know I needed a permit. Sorry. Can I keep it?”

I needed a permit for a sidewalk? Just because it threatens the structural integrity of the building due to its angle, topography, location and material? How was I to know?

This also happens with the Historic and Design Review Commission, which has several new members and it still getting used to its processes and purview.

I guess, technically, we are the Wild West, but planning anarchy is no way to welcome tens of thousands of new residents a year. With a series of political and administrative shifts in our city (and an increase in borrowing costs) it is high time we fixed our backwards planning.

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Heritage Conservation 2018 – PastForward

November 20, 2018 Blog, California, Intangible Heritage, Sustainability, Technology Comments (0) 563

Just back from San Francisco, currently sporting the worst air quality on the planet but also hosting PastForward, the National Preservation Conference.

For me it brought back fond memories of Beijing, 2004.  

It was the final meeting for National Trust President Stephanie Meeks.  I remember flying from Chicago to Washington DC and back the same day to vote her into her position back in 2010.

Her speech at the Plenary session hit five major points that well illustrate the status of heritage conservation in 2018 and its future direction.  You can see her full speech here, but I hope she will allow me to reflect on her five points below.

People First

Heritage conservation is about what people want and need, and not about museums and architectural obscurities.  It is about Main Streets and housing and schools and jobs and how communities are built and thrive.  It about more than tourism and curation – it is about how we feel about belonging to a place, investing ourselves in it.

Stephanie cited Abraham Maslow’s 1943 “Hierarchy of Needs” where PLACE and a sense of belonging were first identified as essential human needs.  Current neuroscience has dramatically underscored this early intuition with the solid research into the brain chemistry of architecture and environment in the work of Colin Ellard (which I blogged about here in 2016.)

Ahhhh…dopamine….

The latest developments go even further that Ellard’s quantification of how – chemically – interesting buildings make us feel good and parking lots make us anxious.  I just read Sarah Williams Goldhagen’s Welcome To Your World, a study of the new concept of embodied cognition – that how we think about and understand our world is crafted by our built environment, largely in an unconscious way.  She makes the case that good design is a basic human need, a key to brain health and a source of emotions.  “Recognizing and identifying patterns produces in us a sensation of pleasure.”

We see ourselves in our surroundings.

It turns out architecture is neither a luxury nor an externality.  It is the way we construct our thoughts and feelings.   The heritage conservation field is only beginning to take advantage of these new frontiers in neuroscience which prove something we suspected for a long time.  Look for a big expansion in the coming years.

Innovation

The changes to heritage conservation in the last two decades are epic.  In terms of diagnostics, we can now learn so much more about archaeology and buildings with minimally invasive techniques impossible in the 20th century.  Ground-penetrating radar.  LIDAR.  We can snake cameras into the tiniest crawlspaces and cavity walls, and we can point cloud anything with a regular camera if need be.

Presidio 2007 – an actual point cloud station but they did show us how to do it with camera.

New tools are also available for rehabilitation.  I learned Thursday that a company actually makes siding that matches 1940s asbestos siding!  We can 3-D print components, or we can find the companies that still make the same sash cord they did 90 years ago.

Yeah baby!! 

The greatest innovations, of course, have been in interpretation of historic places.

Painting with light.  “Restored By Light” at Mission San Jose, 2016

Innovation works at two levels here.  First, we have to reach the next audience through the media they choose to use.  Second, we can restore history without resorting to massive physical intervention, as seen above.

Interpretation at the recently reopened Cooper-Molera historic site, Monterey, CA.

Innovative interpretation is key not only to the massive tourism industry, but also the more basic and democratic project of sharing why we save and repurpose elements of the past.  People love the stories in the simplest of buildings.  They enrich our experiences, which people crave today more than things.

Stephanie referenced the virtual reality interpretations of historic sites, and I would simply add that augmented reality is already a staple of museums and public history today, in 2018.  The next generation of tourists will expect AR at every heritage site.  Full stop.

I blogged about this moment almost two years ago here.  

Scale

Scale.  We complained at Harvard Business School this summer that every case study was about scaling.  But yes, scaling is growth and that is the pattern of political economy and indeed civilization.  So too in preservation we need to scale beyond the regulated landmark by incorporating heritage – in some form – into every aspect of building and planning.  We are doing it here in San Antonio, from our neighborhood workshops that invite ALL communities regardless of designation to the city’s recent efforts to improve infill zoning.

Stephanie specifically referenced the rehabilitation of Cooper-Molera Adobe, the National Trust site in Monterey which I was involved with and saw in all of its free-entry glory last Saturday.  It is like the Gaylord Building now – a restaurant, bakery and event space pay for the lively restored and crisply interpreted historic house.  Nice job!

The challenge of bringing the heritage conservation message to scale is implicit in the initiatives described above – including all older neighborhoods regardless of their architectural integrity or consistency; reaching out to include diverse voices from history; understanding heritage as a part and parcel of EVERY planning and zoning decision.

The challenge for groups like the National Trust or San Antonio Conservation Society is how do you transmit scale into your organization?  Can you grow membership in an era of declining membership?  Can you create micro-members who join for a singular moment and cause?  Can you re-tool surveys to fully incorporate diverse and intangible histories?

Living Heritage

This was not one of the categories in Stephanie’s speech, but it was a frequent topic of educational sessions, since San Francisco is leading the way in dealing with Living Heritage through its thematic context studies, Legacy Business Program, and cultural place initiatives.

Japantown, San Francisco

These initiatives explode the traditional bounds of architecturally-based heritage conservation by focusing on intangible heritage and community values that are embodied in PLACE but not ARCHITECTURE.  Some of these sessions were TrustLive follow-ups to the TrustLive presentation at our September Living Heritage Symposium in San Antonio, featuring my friend Theresa Pasqual.  I blogged about our 2017 symposium here.

Climate Change.

Three and a half years ago I attended the Pocantico Conference on Climate change and heritage.  With so many coastal cities threatened by rising sea levels, climate change remains a central concern in the field of heritage conservation.

Preservation is always triage – which are the most important places to save, and which must be let go due to limited resources or political capital?  Climate change accelerates these hard choices.  I am reminded of Valmeyer, Illinois, the little town that moved – in its entirety – up to the bluffs following the devastating Mississippi River flood of 1993, or the National Historic Landmarks on the east coast that have been moved inland as storms worsen.

Like Lucy the Margate elephant.

Joy.

This was a nice touch on Stephanie’s part.  Spread Joy.  The joy of heritage, a work that supports the brain and enlivens the body through its haptic interaction with a nurturing environment, an environment rich in stories and social interaction.

We know about this in San Antonio, where 12,000 volunteers entertain 85,000 attendees each year in support of preservation.  A Night In Old San Antonio® will be here April 23-26, 2019!

 

 

 

 

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SPNM at Harvard – Final Day

July 21, 2018 Sustainability Comments (0) 543

One of our many case studies during the coursework this week had to do with Design Thinking, and it got our group to thinking about how well designed this course – Strategic Perspectives in Nonprofit Management – has been.  In addition to the supercharged professors, they carefully make use of the most important learning resource in any institution – the other students.

We come from four countries and represent a dizzying diversity of organizations. As I mentioned in the last blog, one of our tasks this week was Peer Consultation, where we each present a strategic challenge in our organization to the other 7 in our living group and hear their advice.  This is another brilliant design move on the part of HBS.  If you want to get insight into your problems, ask someone who doesn’t know your organization.  Plus, each of these 7 people are brilliant leaders themselves.

Here we are right before the first Peer Consultation.  The basic idea:  You have a one-page statement of your challenge, you present 5-7 minutes, then you turn around and listen while the group discusses what you should do.  It was incredible – these people think so fast, so strategically and so forcefully.  You can’t help but get incredible insights.

The view while you are turned around and they are talking about you

Then we added a twist as we completed our first review of Corinne – Sevaun started a list on the big sheet and asked everyone to say what Corinne was.  We did it with all 8, and by the end we had these big sheets of affirmations.  Not only did you get wonderful insights into a strategic challenge, you got affirmation, something that does not happen everyday to people in our positions.

We are called Team 67 since we are Living Group 67 and we are all fast friends at this point.  It has been a great privilege to spend this week at Harvard, and I am very grateful to the Harvard Business School club of San Antonio for making it possible.  I am also grateful to the incredible professors, the challenging and insightful case studies, and the analytical frameworks I have gained.  But mostly I am grateful to be able to work with 7 brilliant, insightful, powerful and balanced executives in close quarters for a week.  Cheers to Mark, Corinne, Dawn, Chienye, Greg, Jorge, and Sevaun!

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SPNM at Harvard Day 3-4

July 19, 2018 Blog, Sustainability Comments (1) 462

Hard to keep up with this schedule!  We have four case studies per day and today we also have our peer consultation, where the other 7 people in our living group provide feedback on a strategic challenge within our own organizations.  That should be fun!

I will dutifully explain how this is my financial stability plan…

One of the great advantages of a course like this is taking the time to look at organizational issues analytically.  This is extremely difficult within the everyday.  Plus, the faculty here are giving us excellent frameworks that help us perform these analyses, as I explained in the previous blogs.  One of my favorites from yesterday was a triangle that helped diagnose problems within a labor force.  It involved intuitive categories like Capability (skills training, etc.) and Motivation (involvement in mission) but added the key category of License.  License is what you are allowed to do.  License gives the staffer agency and some autonomy, which provides positive feedback to Motivation and ultimately to Capability.

My other big takeaway from yesterday has to do with the purpose of an organization.  Feature this:

The purpose of an organization is to reduce the friction that comes when people work together toward a shared goal.

More to come…

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SPNM at Harvard Day 2

July 18, 2018 Sustainability Comments (0) 451

The energy of these Harvard Business School professors is amazing.  They bound up and down the aisles in our classroom, scribble on about 9 blackboards, and exhibit a dynamic range in their speach and mannerisms, endlessly inquiring, responding, teasing, encouraging and laughing.  Every one of them has put on an incredible show.

And it isn’t just a performance, although that is what we have on our mind when the soundtrack to Hamilton seems to be in the background before each session.  More than performance it is engagement.  This is Executive Education, which means we are swimming in a sea of expertise and experience that only begins with the peripatetic professors and continues with a tsunami of colleagues running nonprofits of every size, description and locale.

That’s me, obviously.

We are 161, with 80 per class session, but we have a residential living team of 8 that meets at breakfast and lunch for group preparation.  Every one of these people is amazing.  Smart, talented, and full of insights and experiences.  My living group hails from four countries and we are already fast friends.  As I said long ago, education is more than a two-way street – it is like a highway interchange with multiple roads intermingling and soaring off in new directions.

Four classes every day – four case studies.  Here are some of my insights and nuggets from today.  The first was “purple windows.” from my classmate Dawn.  That is when a funder says they like purple windows and next thing you know all of your nonprofit programs are supporting purple windows.  The moral is that donor-driven efforts have the potential to push you off of your mission.

Coincidentally, Beacon Hill – the oldest historic district in Boston – is actually known for its purple-tinted windows.

Some nonprofits operate with a lot of donor direction, like our case study of one founded by venture capitalists, whose appetite for risk and experimentation is legendary.  But risk is hard to emulate in the social enterprise world.  My biggest takeaway from the VC nonprofit was their confidence in investing in human capital – they focus on leadership more that operations, and we all could learn from that.

Another lesson from the business world is the ability to “fail forward,” the subject of our second case. Failing is hard in nonprofits because our mission is basically to…not fail.  But failing, as we learned today, is a learning path in business.  As one professor said “I hate to fail, but I love to learn.”  How can the nonprofit learn to experiment without “failing” the mission to deliver vital services?

Lima

Our third lesson today was on “design thinking,” and coincidentally it was about a Bay Area (where I lived) company working in Lima, Peru, where I did a multidisciplinary design studio six years ago when I was faculty at The School of the Art Institute of Chicago.  So, I was familiar with design thinking and rapid prototyping, although the “discipline” has grown in the last six years.  It is an accordion-like process of expanding and contracting ideas and iterations as you move from an Exploratory to a Conceptual to a Prototyping phase.  The takeaway here, next to the importance of inductive thinking, was the importance of keeping ideas fluid and portable.  I will take this with me to our Staff Retreat next month.

Not big enough for the Staff.

The final lesson was about entrepreneurship, which was brilliantly defined as “the relentless pursuit of opportunity without regard to resources.”  Again, kind of tough in the nonprofit world, but also an essential quality to insure we don’t stay still or complacent.

One question we are asking ourselves two days in:  Is there a scenario where a nonprofit is just fine at its current size and operation?  So much of what Harvard has been teaching us is about growing the enterprise, going to scale, merging, expanding and exploring.  What if we are okay where we are?

I mean, this looks nice – would more be better?

Three and a half more days to go – stay tuned.

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SPNM at Harvard Day 1

July 16, 2018 Sustainability Comments (0) 533

I have just finished my first full day at Harvard Business School’s Strategic Perspectives in Nonprofit Management, a weeklong course I am attending thanks to the largesse of the Harvard Business club of San Antonio.  The course takes advantage of the Harvard Business School Social Enterprise Initiative, which has helped conceptualize and provide frameworks for understanding the different “business” of the nonprofit organization.

As might be expected, this effort has produced some pretty amazing outcomes at Harvard and here is a taste of what we can expect this week:  FRAMEWORKS for Strategic Thinking; DESIGN thinking; Entrepreneurship; Leading Change; Scaling Impact, and working with Boards.  The best things I got out of the introductory sessions last night:

  1.  As we move from inputs to outcomes in our social mission, we move from auditable claims to aspirational claims.  We need the latter because they are motivational, but they are a bear to quantify for donors.
  2. Nonprofits are three circles in a Venn diagram of MISSION; CAPACITY: and SUPPORT.  The sweet spot where all three reside is generally small.

Many of the case studies we are looking at – and today they varied between the space shuttle Columbia, a hospital in Massachusetts, a training school in Pittsburgh and a call center in Israel – could be better understood by following these two frameworks.

Frameworks are important.

My biggest takeaway today involved the greatest challenge a leader is faced with: going against human nature.  Our natural human impulse is to seek certainty, affirmation and conformity.  What a leader needs goes against our nature:  ambiguity, dissent and a process to make the right decisions.  It is a questioning, uncomfortable process of constant examination.

My second takeaway is that leadership is, in fact, a process, not a person.  It is the process of bringing a new unwelcome reality to an organization and helping them adapt to it.  This has brought me back to thinking about strategic planning and the many Board roles I have occupied in my life, and even this blog from three years ago, which references those earlier ones and focuses on the nature of my field – heritage conservation.

Interestingly, I am one of only two people in heritage conservation – and one of only a couple from the South, out of 161 participants from five continents.  And I am very fortunate indeed to be here.  More soon.

 

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